Refund policy

MORNIE - Refund Policy 

 

Our Promise to You

Not the right fit for your next adventure? No problem. At MORNIE, your satisfaction is our priority, and we're committed to making things right.

MORNIE accepts returns on all products within 14 days of your order date. If you are not 100% satisfied with your purchase, please contact us at [info@morniewear.com] or fill out the form on our Contact Us page. Our team will be happy to guide you through the process.

If 14 days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange.

Conditions for Return

To be eligible for a return, your item must meet the following criteria:

It must be unused and in the same condition that you received it.

It must be in its original packaging with all tags still attached.

A receipt or proof of purchase is required to complete your return.

Please note that Gift Cards are non-returnable.

The Refund Process

  1. Inspection: Once your return is received and inspected, we will send you an email to notify you that we have received your item.

  2. Notification: We will also notify you of the approval or rejection of your refund based on the conditions mentioned above.

  3. Processing: If your return is approved, your refund will be processed immediately. A credit will automatically be applied to your original method of payment within a certain number of business days, depending on your card issuer's policies.

Return Shipping 

Please note that customers are responsible for covering the shipping costs for returning or exchanging items. Original shipping costs from your order are non-refundable.

Our Error? We'll Cover It.

However, if the return is due to an error on our part (for example, if we sent a damaged, defective, or incorrect item), MORNIE will cover the cost of the return shipping. If this is the case, please contact us immediately at [info@morniewear.com] before sending the item back, and we will provide you with a shipping label and further instructions.

To return your product, please mail it to: 3710 Exchange Glenwood Pl, Apt 245 Raleigh, NC 27612